Thank you for shopping with Badge Together. We currently ship orders within Australia only.

Order Processing Times

Orders are usually packed and dispatched within 3–5 business days after your order is placed.

During busy periods, launch periods, or promotional periods, dispatch times may be slightly longer. If this occurs, we will do our best to keep you updated.

At this stage, we are not offering custom badges, so standard processing times apply to current products.

Shipping Method

All orders are shipped via Australia Post.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number, so you can follow your delivery.

Delivery Timeframes

After dispatch, standard delivery within Australia usually takes approximately:

Standard Australia Post Delivery:
3–7 business days

Please note that delivery times are estimates only and may vary depending on your location, Australia Post delays, public holidays, or peak delivery periods.

Shipping Costs

Shipping costs will be calculated at checkout.

We offer free shipping on orders over $100.

Subscription Shipping

Badge Together subscription orders are shipped on the 15th of each month.

Shipping is included in the subscription price, so there are no additional monthly shipping charges for subscription orders.

Launch Orders

Orders placed at launch will begin shipping immediately, subject to our standard processing timeframe of 3–5 business days.

Tracking Your Order

Once your order has shipped, you will receive tracking details via email.

If your parcel is delayed or you would like an update on its delivery status, please use your tracking number to contact or check with Australia Post directly.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

If you notice an error, contact us as soon as possible. We will do our best to update the address before dispatch.

Once an order has been dispatched, we may not be able to change the delivery address.

Returned to Sender / Failed Delivery

If your parcel is returned to us due to an incorrect address, failed delivery, or non-collection, we will contact you.

Additional shipping charges may apply to resend the order.

Lost, Delayed, or Damaged Parcels

Once an order has been dispatched, delivery is handled by Australia Post.

If your parcel is lost, delayed, or damaged in transit, please contact Australia Post directly using your tracking number.

You are also welcome to contact us, and we will do our best to assist where possible.